Policies & Terms

Copyright The Herb Clinic Sunshine Coast 2018

By using The Herb Clinic Sunshine Coast's site, you willingly consent to our Policies & terms  (Privacy Policy, Terms & Conditions, and Returns & Refunds listed below).

Disclaimer

The information on this site is not intended to be individualized nutrition advice and should not take the place of your health care providers' advice or treated as such. It is for informational purposes only. Carefully use the advice presented on this site at your own discretion.

If you have specific questions about any medical matter you should consult your Doctor, your own Naturopathic practitioner or other professional healthcare provider in person for a thorough assessment.

Although we strive to provide accurate and up to date information, we cannot guarantee that everything is accurate and up to date.  Please use discretion and research before undertaking any change to your nutrition or fitness routine.

 

Email Privacy Policy

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By providing your email address and name to The Herb Clinic Sunshine Coast you are providing express consent to receive our emails.  If at any time you no longer wish to hear from us, you are provided an unsubscribe link in every email.

 

Your Consent

By using our site, you consent to our privacy policy

 

Changes to our Privacy Policy

If we decide to change our Privacy Policy, we will send you an email notifying you of any changes. 

 

What information do we collect? 

We collect information from you when you: 

• place an order on our site, 

• subscribe to our newsletter, 

• respond to a survey, or 

• fill out a form

 

When ordering or registering on our site, as appropriate, you may be asked to enter your: 

• name, 

• email, 

• credit card information, 

• billing address

 

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address or credit card information. You may, however, also visit our site anonymously.

 

What do we use your information for? 

Any of the information we collect from you may be used in one of the following ways:

• To personalize your experience - your information helps us to better respond to your individual needs.

• To improve our website - we continually strive to improve our website offerings based on the information and feedback we receive from you. 

• To improve customer service - your information helps us to more effectively respond to your customer service requests and support needs

• To process transactions - your information, whether private or public, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested. 

• To send periodic emails - the email address you provide for order processing may be used to send you information and updates pertaining to your oder, in addition to receiving occasional company news, updates, related product or service information, etc. 

Please note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email. 

 

How do we protect your information? 

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information: 

• We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

• After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

 

Do we use cookies? 

Yes. Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information. 
We use cookies to help us remember and process the items in your shopping cart and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

 

Do we disclose any information to outside parties? 

No, never ever. 

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

 

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

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Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

 

Terms and Conditions

Please also read below for our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.

 

Contact Us

If there are any questions regarding this privacy policy you may contact us using the information below. 

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info@theherbclinic.com.au

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Terms of use

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1  Acceptance The Use Of  The Herb Clinic Sunshine Coast Terms and Conditions

Your access to and use of The Herb Clinic Sunshine Coast is subject exclusively to these Terms and Conditions. You will not use the Website for any purpose that is unlawful or prohibited by these Terms and Conditions. By using the Website you are fully accepting the terms, conditions and disclaimers contained in this notice. If you do not accept these Terms and Conditions you must immediately stop using the Website.

3  LEGAL ADVICE

The contents of The Herb Clinic Sunshine Coast website do not constitute advice and should not be relied upon in making or refraining from making, any decision. 
All material contained on The Herb Clinic Sunshine Coast  is provided without any or warranty of any kind. You use the material on The Herb Clinic Sunshine Coast at your own discretion

4  CHANGE OF USE

The Herb Clinic Sunshine Coast reserves the right to:
4.1  change or remove (temporarily or permanently) the Website or any part of it without notice and you confirm that The Herb Clinic Sunshine Coast shall not be liable to you for any such change or removal and.
4.2  change these Terms and Conditions at any time, and your continued use of the Website following any changes shall be deemed to be your acceptance of such change.

5  Links to Third Party Websites

The Herb Clinic Sunshine Coast Website may include links to third party websites that are controlled and maintained by others. Any link to other websites is not an endorsement of such websites and you acknowledge and agree that we are not responsible for the content or availability of any such sites.

6  COPYRIGHT

6.1  All copyright, trade marks and all other intellectual property rights in the Website and its content (including without limitation the Website design, text, graphics and all software and source codes connected with the Website) are owned by or licensed to The Herb Clinic Sunshine Coast or otherwise used by The Herb Clinic Sunshine Coast as permitted by law.
6.2  In accessing the Website you agree that you will access the content solely for your personal, non-commercial use. None of the content may be downloaded, copied, reproduced, transmitted, stored, sold or distributed without the prior written consent of the copyright holder. This excludes the downloading, copying and/or printing of pages of the Website for personal, non-commercial home use only.

7  LINKS TO AND FROM OTHER WEBSITES

7.1  Throughout this Website you may find links to third party websites. The provision of a link to such a website does not mean that we endorse that website. If you visit any website via a link on this Website you do so at your own risk.
7.2  Any party wishing to link to this website is entitled to do so provided that the conditions below are observed:
   (a)  you do not seek to imply that we are endorsing the services or products of another party unless this has been agreed with us in writing;
   (b)  you do not misrepresent your relationship with this website; and
   (c) ; the website from which you link to this Website does not contain offensive or otherwise controversial content or, content that infringes any intellectual property rights or other rights of a third party.
7.3  By linking to this Website in breach of our terms, you shall indemnify us for any loss or damage suffered to this Website as a result of such linking.

8   DISCLAIMERS AND LIMITATION OF LIABILITY

8.1  The Website is provided on an AS IS and AS AVAILABLE basis without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.
8.2  To the extent permitted by law, The Herb Clinic Sunshine Coast will not be liable for any indirect or consequential loss or damage whatever (including without limitation loss of business, opportunity, data, profits) arising out of or in connection with the use of the Website.
8.3  The Herb Clinic Sunshine Coast makes no warranty that the functionality of the Website will be uninterrupted or error free, that defects will be corrected or that the Website or the server that makes it available are free of viruses or anything else which may be harmful or destructive.
8.4  Nothing in these Terms and Conditions shall be construed so as to exclude or limit the liability of The Herb Clinic Sunshine Coast for death or personal injury as a result of the negligence of The Herb Clinic Sunshine Coast or that of its employees or agents.

9  INDEMNITY

You agree to indemnify and hold The Herb Clinic Sunshine Coast and its employees and agents harmless from and against all liabilities, legal fees, damages, losses, costs and other expenses in relation to any claims or actions brought against The Herb Clinic Sunshine Coast arising out of any breach by you of these Terms and Conditions or other liabilities arising out of your use of this Website.

10  SEVERANCE

If any of these Terms and Conditions should be determined to be invalid, illegal or unenforceable for any reason by any court of competent jurisdiction then such Term or Condition shall be severed and the remaining Terms and Conditions shall survive and remain in full force and effect and continue to be binding and enforceable.

11  WAIVER

If you breach these Conditions of Use and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these Conditions of Use.

12  GOVERNING LAW

These Terms and Conditions shall be governed by and construed in accordance with the law of Australia.

13  OUR CONTACT DETAILS

 

For any further information please email info@theherbclinic.com.au

 

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Returns & Refunds

Last updated: February 2018

 

Digital products

Thank you for shopping at The Herb Clinic Sunshine Coast.

We issue refunds for digital products within 14 days of the original purchase of the product contingent on the following terms:

We issue refunds for digital products only under the following conditions:

• If a product is stated as having a money back guarantee, to claim the guarantee you (the client) must submit proof that the product has not worked for you even though you have been following it as described for no less than 14 days.  This may include submitting food journals, charts or anything else required by The Herb Clinic Sunshine Coast.

No exceptions regarding refunds will be made following 14 days from purchase.

 

Contact us
We recommend contacting us for assistance if you experience any issues receiving or downloading our products.

Or, if you have any questions about our Returns and Refunds Policy, please contact us:

• By email: info@theherbclinic.com.au

 

Disclaimers

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Credit

This document was created using a Contractology template available at http://www.contractology.com.

No warranties

This website is provided “as is” without any representations or warranties, express or implied.  The Herb Clinic Sunshine Coast makes no representations or warranties in relation to this website or the information and materials provided on this website.  

Without prejudice to the generality of the foregoing paragraph, The Herb Clinic Sunshine Coast does not warrant that:

• this website will be constantly available, or available at all; or

• the information on this website is complete, true, accurate or non-misleading.

Nothing on this website constitutes, or is meant to constitute, advice of any kind.  [If you require advice in relation to any [legal, financial or medical] matter you should consult an appropriate professional.]

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Limitations of liability

The Herb Clinic Sunshine Coast will not be liable to you (whether under the law of contract, the law of torts or otherwise) in relation to the contents of, or use of, or otherwise in connection with, this website:

• [to the extent that the website is provided free-of-charge, for any direct loss;]

• for any indirect, special or consequential loss; or

• for any business losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data.

These limitations of liability apply even if The Herb Clinic Sunshine Coast has been expressly advised of the potential loss.

Exceptions

Nothing in this website disclaimer will exclude or limit any warranty implied by law that it would be unlawful to exclude or limit; and nothing in this website disclaimer will exclude or limit The Herb Clinic Sunshine Coast liability in respect of any:

• death or personal injury caused by The Herb Clinic Sunshine Coast negligence;

• fraud or fraudulent misrepresentation on the part of The Herb Clinic Sunshine Coast; or

• matter which it would be illegal or unlawful for LThe Herb Clinic Sunshine Coast to exclude or limit, or to attempt or purport to exclude or limit, its liability. 

 

Reasonableness

By using this website, you agree that the exclusions and limitations of liability set out in this website disclaimer are reasonable.  

If you do not think they are reasonable, you must not use this website.

Other parties

[You accept that, as a limited liability entity, The Herb Clinic Sunshine Coast has an interest in limiting the personal liability of its officers and employees.  You agree that you will not bring any claim personally against The Herb Clinic Sunshine Coast officers or employees in respect of any losses you suffer in connection with the website.]

[Without prejudice to the foregoing paragraph,] you agree that the limitations of warranties and liability set out in this website disclaimer will protect The Herb Clinic Sunshine Coast officers, employees, agents, subsidiaries, successors, assigns and sub-contractors as well as The Herb Clinic Sunshine Coast. 

Unenforceable provisions

If any provision of this website disclaimer is, or is found to be, unenforceable under applicable law, that will not affect the enforceability of the other provisions of this website disclaimer.

 

Medical Disclaimer

Credit

This document was created using a Contractology template available at http://www.contractology.com.

 

No advice

This website contains general information about medical conditions and treatments.  The information is not advice, and should not be treated as such.

 

Limitation of warranties

The health information on this website is provided “as is” without any representations or warranties, express or implied.  The Herb Clinic Sunshine Coast makes no representations or warranties in relation to the health information on this website.  

Without prejudice to the generality of the foregoing paragraph, The Herb Clinic Sunshine Coast does not warrant that:

• the health information on this website will be constantly available, or available at all; or

• the health information on this website is complete, true, accurate, up-to-date, or non-misleading.

 

Professional assistance

You must not rely on the information on this website as an alternative to medical advice from your doctor or other professional healthcare provider.   

If you have any specific questions about any medical matter you should consult your doctor or other professional healthcare provider.

If you think you may be suffering from any medical condition you should seek immediate medical attention.  

You should never delay seeking medical advice, disregard medical advice, or discontinue medical treatment because of information on this website.

Liability

Nothing in this medical disclaimer will limit any of our liabilities in any way that is not permitted under applicable law, or exclude any of our liabilities that may not be excluded under applicable law.